Privacy Policy

1. Introduction

Rumé B Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process:

• Identity Data: name, job title, business name
• Contact Data: email address, telephone number, postal address
• Business Information: service agreements, correspondence, project notes, invoices
• Technical Data: IP address, browser type, site usage (if you visit our website)
• Financial Data: bank details for invoicing or payments (business clients only)
   

We do not collect special category (sensitive) data unless strictly necessary and with explicit consent.

• Direct interactions (email, phone, forms, contracts)
• Automated technologies (cookies, analytics)
• Public sources (e.g. LinkedIn, company websites)
   

We use personal data to:

• Provide and manage our services
• Process payments and invoices
• Communicate about projects or updates
• Comply with legal and regulatory obligations
• Improve our website and services
   

Lawful bases include: contractual necessity, legitimate interests, legal obligation and consent.

We may send occasional updates if you have opted in.
You can unsubscribe at any time by clicking the link in our emails or contacting us; kerry.bain@rume-operations.co.uk.

We never sell data. We may share it only with:

• Professional advisers (e.g. accountants, solicitors)
• Trusted service providers (IT, CRM platforms)
• Regulators or authorities, if required by law
   

All partners comply with UK GDPR standards.

Data is primarily stored in the UK.
If transferred outside the UK (e.g. via cloud services), appropriate safeguards such as Standard Contractual Clauses are used.

We keep data only as long as needed:

• Client records – 6 years after contract end
• Marketing contacts – until you withdraw consent
   

We apply suitable technical and organisational measures to protect personal data from unauthorised access, loss or misuse.

You may request to:

• Access your data
• Rectify inaccuracies
• Erase data (“right to be forgotten”)
• Restrict processing
• Port data to another provider
• Object to processing (including marketing)
   

Contact kerry.bain@rume-operations.co.uk to exercise any rights. We respond within one month.

Our website may use cookies to enhance functionality and analyse traffic. You can control cookies through browser settings. See our Cookie Policy for details.

If you have concerns, contact us at kerry.bain@rume-operations.co.uk.

You may also complain to the Information Commissioner’s Office (ICO) via www.ico.org.uk.

We may update this Privacy Policy periodically. The latest version will always be available on our website and show the effective date.

Data Protection Officer
Rumé B Limited
Email: kerry.bain@rume-operations.co.uk
Phone: 07803 482 606